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Writer's pictureMichael A Barry

More Inclusive ? Less Exclusive !.....


More Inclusive? Less Inclusive! Exclusive Household Staff Website Analysis, February 2021

Continued website analysis of the domestic recruitment agency, Exclusive Household Staff on Tuesday 2nd February 2021. The analysis here highlights 2 clear contradictions viewed upon the Vacancies page and Exclusive Butler School website.


The Managing Director of Exclusive Household Staff, Mr John Pettman is informed directly on Friday 12th February 2021, 17:21 PM.


CANDIDATES - OUR CRITERIA

Register as a Candidate at Exclusive Household Staff


The official summation on the Candidates registration page, Our Criteria, clearly stipulates the desired requirements....."please check that you meet our strict criteria in order to meet our client's expectations. You must have a minimum of 3 years' experience in private service". However, further analysis of the website confirms this statement is incorrect, as highlighted within the examples provided below:


1. Vacancies - Butler - Multiple Job Opportunities In Saudi Arabia.

2. Exclusive Butler School - Two Week Course - Experience is Invaluable.


CLICK UPON the Exclusive Household Staff Link below to view the Candidates page, as presented on the Official Website:

More Inclusive? Less Exclusive! Exclusive Household Staff Website Analysis, February 2021
Candidates Our Criteria Website Analysis, February 2021

1. VACANCIES - BUTLER

Multiple Job Opportunities In Saudi Arabia


The official summation on the Vacancies page states....."Are you currently working in a top ranking 5* Hotel/Resort where you have already gained a minimum 3-5 years' experience. Our ultra-high-profile formal clients in Saudi Arabia are looking to employ multiple experienced domestic staff for the following positions":


- Housekeeper (3+ years' experience in Top 5* Hotels)

- Butler (5+ years' experience in Top 5* Hotels)

- Under Butler (3+ years' experience in Top 5* Hotels)

- Storekeeper (5+ years' experience in Top 5* Hotels)


* The formal clients require experienced domestic staff, but the advertisement highlights Candidates with only commercial hotel experience ? This is a contradiction to the Exclusive Household Staff strict criteria for Candidates: You must have a minimum of 3 years' experience in private service. Therefore, this is Not a prerequisite here ?


CLICK UPON the Exclusive Household Staff Link below to view the Vacancies page, as presented on the Official Website:

More Inclusive? Less Exclusive! Exclusive Household Staff Website Analysis, February 2021
Vacancies Butler Website Analysis, February 2021

2. EXCLUSIVE BUTLER SCHOOL

CLICK UPON the individual Exclusive Household Staff Links below to view the Butler School pages, as presented on the Official Website:


- Experience is Invaluable: The written summation in the third paragraph states....."On successful completion of our course, you will automatically be registered with our sister company, Exclusive Household Staff, and will receive ongoing support from our Consultants" ?

More Inclusive? Less Exclusive! Exclusive Household Staff Website Analysis, February 2021
Experience is Invaluable Website Analysis, February 2021

- About Us, Our Vision: This sentiment continues in the fourth paragraph of About Us, and concurs....."Following successful completion of your Butler Training, Exclusive Household Staff can assist you through the recruitment process in order to gain your first private household Butler role" ?

More Inclusive? Less Exclusive! Exclusive Household Staff Website Analysis, February 2021
About Us Our Vision Website Analysis, February 2021

- Courses, 2-Week Butler Course: The conclusion of the What's Included list reads....."You will automatically be registered as a candidate with Exclusive Household Staff and receive ongoing support from the Exclusive Household Staff Consultants following successful completion of the course" ?


* The strict criteria for Candidates: You must have a minimum of 3 years' experience in private service is again contradicted here, and is Not applicable to Candidates who complete the 12 day Butler Training course, at a cost of £6,960.00 ? Thus, 12 days training now equates to 3 years' experience ? Candidates with No private household domestic service experience, will automatically be; registered with Exclusive Household Staff and receive ongoing support, assisted through the recruitment process in a hope to gain their first private household employment. Likewise, the Client may still adhere to:

You must have a minimum 3 years' experience in private service ?

More Inclusive? Less Exclusive! Exclusive Household Staff Website Analysis, February 2021
2-Week Butler Course Website Analysis, February 2021

ABOUT US - COMPANY BACKGROUND

Exclusive Household Staff


** Mr John Pettman writes on the Company Background page....."Exclusive Household Staff introduce only the most highly qualified and experienced staff to match specific and exacting requirements". In contrast, during our conversation it was noted that Mr Pettman established his first career employ with absolutely No previous private household or hospitality industry experience whatsoever, at any level ? (Linkedin profile)


CLICK UPON the Exclusive Household Staff Link below to view the Company Background page, as presented on the Official Website:

More Inclusive? Less Exclusive! Exclusive Household Staff Website Analysis, February 2021
Company Background Website Analysis, February 2021

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