A Personal Approach To Service
The Concepts, Assessment, Review & Etiquette
Fundamental To Luxury Hospitality
The Parennefer Principal critique imbues a personal approach to service, the Concepts, Assessment, Review and Etiquette fundamental to luxury hospitality. With Foresight and independent analysis, the Ethos of personnel to the related work Environments, and career Learning, to further convey industry knowledge.
Unfortunately, the real predicament hospitality employers and respective Ownership endure today as witnessed, is the constant challenge impeded by 'Compromise and Complacency' within the high-end, international luxury hotel sector; this pertains to both the visual experience of the properties environments, and the associated service etiquette and aptitude of the personnel.
My professional career background is extensive and multifaceted within a varied spectrum of locations worldwide. Having traversed internationally for over 30+ years, to experience many unique and diverse cultural environments and peoples, pertaining to my life achievements and the knowledge attained, incorporating duties as Private Butler, Housekeeper, Personal Valet and Sommelier associated to both the private sector, and the commercial luxury hospitality industry. Sydney Australia, Bermuda, Wellington New Zealand, London United Kingdom, Tahiti French Polynesia, Dubai United Arab Emirates, Usk Valley South Wales, Cayman Islands, Radisson Seven Seas Cruises, Crystal Cruises, The Ryder Cup and The Open.
The Parennefer Principal is founded to implement a successful independent approach towards the core disciplines enabling anonymous onsite hotel inspections, online website analysis and company research, the operational procedures associated to property work environments, and hospitality personnel aptitude and etiquette assessments.
Appreciating and synonymous throughout my international career employ, I attain an impeccable analytical eye and astute diligence imbued to detail and excellence, whilst embracing the diverse guest service scenario to which the profession 'Benchmarks' its most luxurious and uncompromising industry establishments.
Highlighted examples are observed within the gallery slideshow below, relating to the discrepancies, omissions and clear contradictions which permeates upon the Official Website photographs of 5 internationally renowned deluxe hotel establishments. The Official Website photographic images, with explanatory narrative, exactitude to each of the respective discrepancies. The Jumeirah Group in Dubai, the Burj Al Arab and Madinat Jumeirah boutique hotels (29-03-2019), The Ritz Hotel in London (18-03-2018), The Dorchester Collection (24-02-2019), Four Seasons Hotels and Resorts (11-04-2018), and The Mandarin Oriental Hotel Group (10-04-2019).
The 'Compromise and Complacency' as observed to the visual Work Environments in relation to the highlighted discrepancies, omissions and clear contradictions which permeates upon the Official Website photographs of the Burj Al Arab and Madinat Jumeirah boutique hotels, Friday 29th March 2019.
View Gallery. Burj Al Arab Breakfast: Whilst the etiquette of the server pours the tea, a tea drop is clearly observed upon the base of the fine china teapot, and drips onto the table ?
Rooms & Suites - The Imperial Suite: Photograph enhanced.
The 'Compromise and Complacency' as observed to the visual Work Environments in relation to the highlighted discrepancies, omissions and clear contradictions which permeates upon the Official Website photographs of the Burj Al Arab and Madinat Jumeirah boutique hotels, Friday 29th March 2019.
The ancient Egyptian noble Parennefer was the close advisor to the Pharaoh Akhenaten before he came to the throne, and in later times served as his 'Royal Butler', an office which brought him into intimate contact with the Pharaoh. The titles Parennefer attained included 'The King's Cup Bearer', 'Washer Of The King's Hands', 'Chief Craftsman' and 'Overseer Of All The Works In The Mansion'. Parennefer was instrumental in imposing the Amarna lifestyle within the Court of the Pharaoh, in the arts and to architecture during the reign of Akhenaten.
Akhenaten was an ancient Egyptian Pharaoh of the 18th Dynasty who ruled for 17 years, 1351-1334 BC. Throughout his reign Akhenaten tried to change many aspects of the ancient Egyptian culture, especially the style and perception of art. The 'Amarna Style' was a significant and unforeseen break from all its traditional predecessors, as characterised by a 'Sense of Movement and Activity' portrayed throughout the impressive reliefs, paintings and sculptured images.
